Cancellation policy

Herbsts Hounds does not currently offer subscriptions, pre-orders or try-before-you-buy purchase options.

All purchases are processed as standard one-time orders.

If you need to change or cancel an order, please contact us as soon as possible. As our products are frozen and perishable, we may be unable to change or cancel an order once it has been packed or dispatched.

For information regarding damaged, defective or incorrect products, please see our Returns & Refunds Policy.

If we introduce subscriptions, pre-orders or other purchase options in future, this policy will be updated accordingly.